Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday)

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Routine appointments

To request a routine appointment in the next 7 days

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Your appointment

However you choose to contact us we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email.

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

To cancel your appointment:

  • reply CANCEL to your appointment reminder text message
  • phone us on 01772 501070, Monday to Friday, when we are open
  • visit the surgery and speak with a receptionist, Monday to Friday, when we are open

At the surgery we offer some appointments outside of normal surgery hours...

We are pleased to be able to offer evening and weekend appointments by working in collaboration with other GP practices in the area. This does mean that if you want to be seen on a weekday evening or weekend, your appointment may be held at a different GP practice to your registered practice and also with a different GP or nurse than you usually see.

The other practices we are working with, and where you may be offered an appointment at, are: Issa Medical Centre, Deepdale and Lytham Road Surgery, Fulwood.

Your medical record will be available to the GP or nurse that sees you to ensure that they have the information they need to give you the best possible care. Consultation notes of your appointment will be sent back to us to ensure that your medical record is updated accordingly.

In order to book an evening or weekend appointment, you must call this GP practice as these appointments are not currently available to book online.

However if you need to book an evening or weekend appointment and your GP surgery is shut, please call NHS 111 and they will be able to advise you further.

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

[Include information about 111, urgent treatment centres, extended access and late-night pharmacies.]

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. To request a home visit, it’s helpful if you phone the practice as soon after 8am as possible on 01772 501070.

Date published: 11th September, 2023
Date last updated: 26th July, 2024